Returns & Exchanges

At Folk, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Carefully pack your items in their original packaging, ensuring all tags are still attached and the garments are in their original condition.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.